Sneha Rodney

Front office executive, Apnacircle.Com

NoidaUttar Pradesh - India

Sneha Rodney
962 contacts
Since 2011
Professional experience
2011 - 2011

 In charge of all front desk operations
 Attending incoming and outgoing calls
 Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.
 Answering the phone calls made, and redirecting them to the concerned people effectively.
 Coordinating the communication between employees of different departments.
 Managing mailroom
 Coordination of ID and visitors cards
 Distributing inwards documents received
 Responsible for bill payments & tracker
 Arranging travel and accommodation arrangements for the employees and clients.
 Managing the clients who visit and arranging the comforts for them.
 Assissting HR Recruitment processes.
 Responsible for the online chat from the company’s official website,to solve clients queries and to engage potential clients as well.
 Providing excellent customer service with good satisfaction.

Engineering - Projects management
2010 - 2011

 Managing reception and handling daily office / admin duties.
 Lobby Management- Upkeep of the premises, attending calls, solving issue & replying to emails, taking care of all the visits happening in the campus.
 Looking after the Housekeeping and Horticulture of the facility and maintaining the attendance records also.
 Assisting HR-recruitment / Billing processes.
 Meeting Room Management: Coordinating with the Board room meetings & Training programs happening in the premises
 Handling the client visits, looking after the hotel reservations
 Vendor Management :
o Procurement of medicines.
o Coordination with vendors for all commercial aspects

Software publishers
2009 - 2009

 Be aware of the old and latest courses of amity.
 Inform prospective students about the courses offered.
 Counsel candidates for the suitable career option as per there aptitude.
 Counsel students online at amity site via online chatting portal.
 Attend to queries received via email.
 Upload the forms online, sent by students .
 Inform students about there form status online
 Reply to queries related specifically to selected candidates.
 Allotment of hostel to selected candidates as and when required.
 Sending reminder mails to candidates about their joining dates for courses.
 Keeping a track on students joining the courses.

Universities
Education

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