2011 - 2011 In charge of all front desk operations
Attending incoming and outgoing calls
Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.
Answering the phone calls made, and redirecting them to the concerned people effectively.
Coordinating the communication between employees of different departments.
Managing mailroom
Coordination of ID and visitors cards
Distributing inwards documents received
Responsible for bill payments & tracker
Arranging travel and accommodation arrangements for the employees and clients.
Managing the clients who visit and arranging the comforts for them.
Assissting HR Recruitment processes.
Responsible for the online chat from the company’s official website,to solve clients queries and to engage potential clients as well.
Providing excellent customer service with good satisfaction.
2010 - 2011 Managing reception and handling daily office / admin duties.
Lobby Management- Upkeep of the premises, attending calls, solving issue & replying to emails, taking care of all the visits happening in the campus.
Looking after the Housekeeping and Horticulture of the facility and maintaining the attendance records also.
Assisting HR-recruitment / Billing processes.
Meeting Room Management: Coordinating with the Board room meetings & Training programs happening in the premises
Handling the client visits, looking after the hotel reservations
Vendor Management :
o Procurement of medicines.
o Coordination with vendors for all commercial aspects
2009 - 2009 Be aware of the old and latest courses of amity.
Inform prospective students about the courses offered.
Counsel candidates for the suitable career option as per there aptitude.
Counsel students online at amity site via online chatting portal.
Attend to queries received via email.
Upload the forms online, sent by students .
Inform students about there form status online
Reply to queries related specifically to selected candidates.
Allotment of hostel to selected candidates as and when required.
Sending reminder mails to candidates about their joining dates for courses.
Keeping a track on students joining the courses.