Shishir Kumar
Sales Operations Manager at US India Business Alliance (Through ORSPL)
A competent professional with over 7.5 years experience in Operations, Client Engagement / Relationship Management Marketing, Business Analysis / Development, and Inside Sales. Good knowledge of working in APAC and US Market. Proficient in strategy formulation & fine tuning strategies to ensure wider market reach and penetration of unexplored markets. Hands on experience in establishing a reliable and cost effective network of dealers/ distributors and channel partners to escalate sale levels. Adept at building high-performance teams, proven track record of overachievement. Hands-on, in-the-trenches, operations-management that is adept at capturing new business. Successful background at Art Communications, eGain Communications, VirtualSoft Solutions & USIBA shows an ability to function effectively with established and new business models, create very productive new teams and execute on planned sales strategy. Been serially successful entire career both as an individual contributor and as an operations manager.
*am an open networker so please feel free to sen me an invite on akki0099@gmail.com
ORSPL is a company in the field of Information Technologies and software products and services. Orient Relatiosnhip Services, is the national professional organization dedicated exclusively to political fundraising. The mission is to generate revenues for political fundraising by the virtue of professionalism, competence and deep knowledge in the field. Orient Services is mostly geared towards the fundraising from Indian American community. It maintains the bipartisan approach. Our services are designed to help you foster long-term relationships with contributors and bring in the maximum net dollars, while still balancing the need for cost-effective solutions. Orient is committed to working with it’s clients to design a strategy which considers the unique needs and meets client’s objectives.
2006 - 2008VirtualSoft Solutions (I) Pvt.Ltd. established since 2003 is the major provider of software solutions / services across various domains along with sales augmentation services like lead generation, telesales, Inside Sales, Custom Data Build, CRM / Data Cleansing, etc. The company offers its products to well established Technology Companies, educational institutions, end-consumer, creative professional, corporate, and government organizations.
2004 - 2006To Market & Promote company’s CRM Solutions and pitch on enterprise-class, hi-tech products of the company to North American, UK and APAC, decision makers of the mid-segment & enterprise companies and schedule appointments for a presentation/sales demo. Identify new customers within a given sales territory. Execute and Evaluate campaigns to improve effectiveness and penetration into new accounts, build working relationships with all sales channels including inside/outside sales teams, technical teams marketing and other business development teams.Establish contacts with the businesses in specific vertical markets in North America, UK and Asia Pacific to qualify them as prospects for the company’s industry-recognized, award-winning web based customer service solutions.To understand the customer's industry and core business processes, and identify the problems they are facing. Be responsible for demand generation and lead qualification, and overall account penetration strategy.
2000 - 2004Explore the possibility of increasing sales, target the booming IT sector and the MIDC area, manage the sales team, promote the Closed User Group plan with well established companies, close deals for group connections and the corporate accounts for Airtel, Idea, BPL (For GSM) and later on Reliance and Tata Indicom (For CDMA) mobile subscriptions. Undertake bulk bookings for handsets and negotiate with the wholesalers in the Pune and Mumbai markets. Managing and assisting a team of field executives, allocating resources/targets to achieve the desired result through them. Creating brand awareness by coming up with new and exciting and innovative promotional offers on behalf of the concerned cellular operator in order to promote sales and achieve the desired sales results. Responsible for sales strategizing, managing and achieving a high level of sales growth and maximizing firm’s return. Organizing sales and promotional camps across various companies to achieve the desired sales target.