Sheetal RL

Manpower Inc. (NYSE: MAN) is a world leader in the employment services industry; creating and delivering services that enable our clients to win in the changing world of work. A $22 billion company, Manpower offers employers a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting. Manpower's worldwide network of our 4,400 offices in 73 countries and territories enables the company to meet the needs of its 400,000 clients per year, including small and medium size enterprises in all industry sectors, as well as the world's largest multinational corporations.

Responsibilities & Duties:

Companies dealing with-
• Technical : Cerillion,Persistent,Sasken,Roamware,TTSL,VSNL,Avaya
• Non – Technical : Vodafone,Airtel,Idea Cellular,Enkay,Essar

Profiles worked for-

IT - Software Engineer, Sr. Software Engineer, Team Leader, Project Manager, Architect, Quality Analyst, Quality & Testing, etc.
NON IT – Account Manager,HR Manager,Business Development Manager

Technologies Worked On
Java/J2EE,C++,Voice Technologies - VOIP

Key Responsibilities:
• Responsible for working closely with the Functional/ Business Heads to develop a Recruitment Plan in line with the approved business plan, execute the same and achieve desired results which are in conformance to the internal customers' needs.
• Meeting Timeliness & Quality standards on the Recruitment front.
• Cost management with respect to recruitments.
• Interaction and Liasoning with the clients (new and existing) and detailed understanding of their various requirements in order to provide optimum service.
• Evaluating the best available Resource options, like Headhunting, Internal Database, Job Portals etc. to get the right profiles matching the requirements at the shortest possible time with least cost implications.
• Head hunting & Screening profiles as per client’s assignments.
• Validating candidate’s profile over the phone for the short-listing process, for assessing them, checking attitude, communication, accessibility etc. for proper profile matching.
• Preparing interview schedules for the short listed candidates.
• Coordinating the entire interviewing process from resume screening to offer making.
• Coordinating the rounds of Technical & HR Interview, Reference checks etc.
• Negotiate offer terms with selected candidates.
• Motivating the team and maintaining high moral to ensure consistent achievement by understanding
• Identifying training needs based on performance and feedback and suggesting training program to fill
• Interacting with client to understand the recent developments and provide feedback for further
• Handle performance based meetings with client along with Manager

Maintaining MIS
• Maintaining Client tracker for proper monitoring of process.
• Maintaining and updating Databank / talentpool of candidates.
 Create action plans for the assignments along with manager and the rest of the team and carry out the assignment
 Active involvement in client relationship management and client engagement along the complete recruitment cycle starting from requirement procurement to delivery to closing the requirement

OTHER HR INITIATIVES:
• Have successfully arranged and coordinated walk-ins for Internal Hiring.
• Involved in the interviewing & selection process.
• Co ordinating Pre-joining and post joining formalities and documentation.
• Co ordinating orientation and induction programs to the newly joined incumbents with exact job profile and responsibilities, company profile, policies, business and organization hierarchy.

OS2i was the first company in the world to provide offshore Recruitment Process Outsourcing (oRPO) to the global recruitment industry. As pioneers within oRPO, OS2i has not only retained it’s early-to-market advantage, but is recognised as the undisputed leader.

Boasting a truly global management team made up of Americans, Brits, New Zealanders, South Africans and Indians, we have immense understanding and experience of US and European “recruitment processes” and five years of offshore integration experience to truly optimise your recruitment process to maximise the cost, speed, and quality benefits that only oRPO can provide.

Responsibilities & Duties:

 Handling the recruitment cycle for UK & US Market. Also the entire gamut of retail & IT recruitment on diverse technologies across the levels.
 Have successfully recruited a wide variety of staff, both contract and permanent for major clients in the UK, USA & Middle East.
 Handling multiple Senior Executive recruiting projects (including Special projects, as directed by the HR Manager and Executive Vice President).
 Collaborating with Sales staff and directly with clients to understand the required contractor profile and specific client needs.
 Develop and implement strategies to enhance business development and promote candidate attraction.
 Recruiting effectively and within a timely manner using all the tools available i.e. personal database of quality candidates, Searches using in-house database (C-Pas), advertising, internet search engines (Jobsite etc), networking (via linkedin, spoke, zoominfo etc.,) and headhunting.
 Proactively recruited through advertising, networking and referrals.
 Communicating with international recruiting teams to assist and facilitate the delivery of global recruiting request
 Maintaining data in the recruiting information system (Bond Adapt)
 Identify, plan & implement all possible advertising options, in all appropriate countries that serves all roles/area's
 Maintenance of staff personnel files
 Serving as the main point of contact for the recruiters & candidates with regards to areas like pre-qualification on emails & calls, scheduling interview dates etc.,
 Provide clear factual monthly reports e.g. RAS, Team Headliners etc. to the business that related to the current recruitment status, headcount, recruitment budget, issues and concerns.

Key Areas of Responsibility (General):

 Meeting and exceeding minimum requirements with regards to submittals of CV's, candidate screenings and reference checking.
 Assuring client satisfaction by providing excellent service delivery.
 Developing strong working relationships with Sales Consultants to discuss/update the recruitment process whilst always looking at ways to become more efficient, cost effective and process driven.
 Attending client meetings with Sales Consultants wherever necessary.
 Assisting the whole Sales Team with regards to the continuous improvement of the entire process flow from customer acceptance to contractor payment.
 Maintaining an open line of communication between Sales Consultants, other Technical Recruiters and Sales Managers.
 Up selling the available services.
 Design and delivery of soft skills/HR related training, providing training / mentoring for new staff.
 Advised clients and candidates on recruitment issues, current market status, C.V. presentation, interview advice.

Manas is an innovative IT and Engineering services company, offering a wide array of services and solutions customized to meet our valued customers' business objectives.

With headquarters in India since 1997, Manas has a wholly owned subsidiary Manas Solutions Japan Inc. in Japan (incorporated in 2001) and works with Tier 1 companies in Japan.
We have successfully handled outsourced software solutions and product development using various engagement models including dedicated Offshore Development Centers (ODC) for over 10 years.


Key Areas of Responsibility

Recruitment, Selection and New Starters

 Handling multiple Senior Executive recruiting projects via Internet Search Engines (Jobsite etc), Networking among other sources.
 Dealing with speculative written and telephone enquiries from applicants and agencies,
 Pre-Qualifying the short listed candidates via email & calls.
 Scheduling candidates for the test & interview in coordination with the HR Manager.
 Conducting & proctoring technical test & specific interview rounds.
 Coordinating and scheduling further rounds and all follow up action thereafter with the Candidates and requestor..
 To manage new starter process from offer stage to Induction - offer letters, sending offer pack and tracking that all relevant documentation and legal paper work is returned as requested i.e. References, Visas and copy of passport.
 Creating and distributing confirmation letters upon completion of probation.
 Co-ordinating with the HR Manager the entire annual appraisals process upon completion of 1 year.
 Carrying out exit formalities and exit interviews.
 Conducting employee relation activities.
 Co-ordinating with the HR Manager in formulating the Attrition Analysis.

Employee relations
- To monitor and flag probationary periods (4 weeks, 8 weeks and 12 weeks) with managers,
- Providing first line support to employees on employee relations issues.

General HR Administration
- Providing general administration support to the Human Resources Function,
- Participate in the development of the HR function,
- Providing administrative support and advice to Operational Managers in the recruitment and selection of staff to ensure the department runs an efficient employment service,
- To assist with day to day HR,
-Maintaing Employee database, Address details, Qualifications details, Date of Birth, Passport Details etc.,
-Payrolls, Maintaining Leave records, Tracking Employees Leave Applications, Planning Holiday List in the beginning of the year. Etc.,
-Co-ordinating for Staff Welfare, by arranging entertainment program, Trips and arranging project parties etc.,
-Regular updating of Hierarchy of the employees after the performance appraisal, after they are assigned a new project etc.,
- To effectively manage agency relationships,booking and administration of temporary staff.
- Participating in and contributing to a variety of project based assignments and business sustaining activities
- Manage and participate in small projects in the relevant business area/function,
- Monitoring for the administration activies like House Keeping, Security Services of company day to day basis

HDFC Bank was incorporated in August 1994, and, currently has an nationwide network of 744 Branches and 1658 ATM's in 339 Indian towns and cities.
Our single-minded focus on product quality and service excellence has helped us garner the appreciation of both national and international organizations.

Responsibilities:

 Assisting the 'Team Manager' for verification of credit-card applications.
 Generating business from various sources like (Corporate, builders etc.).
 Building excellent customer & corporate relations.
 Maintain MIS for applications logged in on daily basis.
 Responsible for customer query/ complaint resolution. Tracking and analysis of MIS. Provide administrative support in terms of handling, processing, storage and retrieval of credit card data/ documents/ correspondence.
 To authenticate the presence, designation, office and residence address of every client /prospect information provided in the application, of seven units.
 Prepare and maintain Key Control Standards (KCS) for the team.
 Customer Care through co-ordination between customer & HDFC Bank Authorities.
 Mentoring the new team members on telemarketing skills, credit card specification & HDFC telemarketing process.