Pawan Bhatia
Assistant Manager Administration, Study Overseas
I have over 12 years’ of experience in Administration/Operations Management, Process Enhancement Initiatives/PR, Vendor sourcing/management, Liaison/Commercial Operations, Client relationship management/ communication, Advertising/Marketing/PR functions. I hold proficiency in managing processes and ensuring profitability. I am adroit in ensuring smooth operations while curtailing operational costs & expenses.
I have been independently dealing with leading publications across India & have built a strong rapport with TOI, Hindu, HT & Deccan Chronicle. I am soley responsible for dealing with our advertising agency in New Delhi for release of adverts/editorials & also for a range of BTL activites.
2008 - 2011MARKETING/ADVERTISING/PR AREAS
Structuring media/ advertising plans for education fairs being organized by the company for promotion of study destinations across India.
Maintaining healthy business relations with leading publications across India for print advertising services (TOI, Hindustan Times, Hindu, Eenadu & Mail Today)
Advising client institutions from UK & Australia for their marketing/ advertising plans in India
Advising/assisting branch offices for release of advertisements across India
One point of contact for all print related jobs ( leaflets, banners, standees, brochures & installation of signages)
Independently managing release of all print advertisements in India. Ensuring the submission of all advert material with the respective publications well in time before release dates
Responsible for arranging competitive quotes from a range of vendors for execution of printing jobs
Liaison with advertising agency in New Delhi for all matters related to release of adverts, sorting of payment issues & other BTL marketing activities
Interacting and maintaining contacts with media for better coverage opportunities for the company
Vendor/supplier development for sourcing of company merchandise viz. carry bags, T-shirts, pens, calendars et al at best rates
Ensuring timely and flawless receipt of company merchandise and in turn dispatching it to respective offices as per their requirements
Effective vendor management in lieu of receipt of bills and ensuring timely payments for all sorts of marketing activities.
Ordering stationery material for all offices, ensuring their flawless printing and timely dispatch to respective offices as per their requirements
Maintaining updated advertising rate cards for all publications for release of advertisements by branch offices basis
Working closely with a team of graphic designers to ensure timely and error-free execution of all promotional & creative jobs.
Following end-to-end financial procedure for university advertising; from mailing invoices to finance, raising purchase orders, keeping record of invoice nos., PO nos. and material submission deadlines
ADMINISTRATION/OPERATIONAL AREAS
Effectively executed the construction of separate section dedicated to an upcoming department in the corporate office in New Delhi.
Responsible for all sorts of admin/operational jobs, such as maintenance of air conditioning system, office interiors/sanitary, electrical works; purchase of office equipments such as chairs, Air conditioners, etc.
Liaison with vendors for timely completion of a range of admin related jobs affecting smoothing functioning of branch/corporate office.
Handling/inviting AMCs for servicing/proper functioning of office equipments, air conditioning system, electrical works, office interiors/sanitary for branch offices & corporate office.
One point contact for all administration related issues/problems for 3 separate business units in New Delhi.
Periodic visits to branch offices/corporate office for inspection of ACs, office equipments & other important tasks for evaluation of their performance
2003 - 2008Managing a gamut of administrative and operational functions of the organization.
Executing innovative systems and processes for enhanced monitoring and control of resources and improved delivery of customer service.
Ensuring adherence to systematic and centralized process for dispatch of student documentation to the client institutions in U.K. & Australia
Conducting a thorough evaluation of performance standards set by the branch/counseling offices for growth of dispatch process at the company level.
Rendering support to line manager for maintaining detailed and up to date information on dispatch of tuition fee demand drafts to the client institutions.
Preparation of administrative and operations budget. Overseeing optimum and effective utilization of administrative funds of the company.
Planning and implementing strategies for cost-cutting and controlling administrative expenditure.
Keeping tabs on organization’s day-to-day administration requirements.
Managing purchase of various office assets / equipments. Ensuring economical purchases by following the complete process of research and inviting quotations.
Liaising with various government departments for compliance of statutory requirements of the Company.
Corresponding for all the strategic issues related to administration and operations.
Ensuring regular and timely repair and maintenance of company’s equipments and assets.
Effective vendor management for timely availability of stationery and smooth functioning of different devices like printers, fax machine etc.
Scheduling, coordinating, following up with vendors for maintenance of photocopier, EPABX, office interiors.
Aiding in company’s external relations by corresponding with client institutions in the UK and Australia.
Securitization of all bills received and timely clearance of the same.