Michael Nicholas
Head-HR, Asirvad Microfinance
•18 plus years of qualitative experience in HR, Personnel, Industrial Relations, Legal, Administration, Employee Welfare and Facility management from varied industries.
• Possess excellent communication, interpersonal and leadership skills. A keen communicator with the ability to relate to people across all hierarchical levels in the organization. Possess ability to motivate people to achieve organizational objectives.
• Currently, working as Heads HR with a leading Microfinance company in Chennai
• Proficient in managing the entire end-to-end HR cycle, beginning from human resource planning & procurement, to employee welfare, general & facility administration and payroll administration.
• Deft in building and maintaining harmonious industrial relations among management and workers through efficient administration, motivation, communication and resolution of employees' grievances.
• Manage the entire gamut of administrative functions ranging from facility management, housekeeping and security to transportation, hospitality etc.
• Well-versed with employee welfare statutes / regulations. Liaised with Government & political authorities for ensuring obstacle-free functioning of the organization.
• As an Advocate handled Labor, Civil, Criminal and Quasi-judicial cases.
20 contactsResponsible for entire Recruitment process, an In house training Faculty focusing on Training Needs Analysis, Conducting Training Classes, HR process/compliance related documentation, Exit interview and attrition analysis, Attrition reporting, etc. grievance handling, employee communication, implementation of Performance Management system, Conducting Training Classes, compensation & benefits management, payroll administration ,statutory requirements including liaison with Govt. Bodies, all legal issues & licensing, security management.
2008 - 2010Responsible for entire Recruitment process, an In house training Faculty focusing on Training Needs Analysis, Conducting Training Classes, HR process/compliance related documentation, Exit interview and attrition analysis, Attrition reporting, etc. grievance handling, employee communication, implementation of Performance Management system, Conducting Training Classes, compensation & benefits management, payroll administration ,statutory requirements including liaison with Govt. Bodies, all legal issues & licensing, security management
2007 - 2008Responsible for development and spearhead HR Operations pertaining to Employee/Compensation data analysis, payroll administration, HR process/compliance related documentation, Exit interview and attrition analysis, Attrition reporting, etc. grievance handling, Industrial relations, employee meetings, employee communication, implementation of Performance Management system, process compliance, Training Needs Analysis, Performance Improvement Plans, rewards & recognitions, and the entire gamut of administrative and facility management functions. Also responsible for the evaluation of training programs for staff and implemented new training solutions that meet the needs of the business and the people, budgets, compensation & benefits management, statutory requirements including liaison with Govt. Bodies, all legal issues & licensing, security management. ¬
2005 - 2007As a mentor, advice and guidance to managers on the interpretation of HR policies and practices and employment law issues. Also managed compensation & benefits, the recruitment of staff and advising the business on best HR practices, Industrial relations, grievance handling, employee meetings, employee communication, security, safety, welfare measures, statutory requirements including liaison with Govt. Bodies, and pay roll administration and the entire gamut of administrative and facility management functions. Handled sales teams of 525 in 65 boutiques throughout India.
• Developed manpower planning and recruitment procedure for all Boutiques.
• Developed their Performance Appraisal System.
• Amended and restructured fuel reimbursement Policy for the sales personnel.
• Facilitated leave rules for all Boutiques.
• Up dated all statutory compliances and brought under direct supervision of HR Dept.
• Facilitated Proximity Card attendance System.
• Restructured HR Hand book.
2004 - 2005Responsible for development and spearhead of HR Operations namely Employee/Compensation data analysis, compensation & benefits management, HR process/compliance related documentation, Exit interview and attrition analysis, Attrition reporting, etc. grievance handling, employee meetings, employee communication, implementation of Performance Management system, process compliance, Training Needs Analysis, Performance Improvement Plans, rewards & recognitions, and the entire gamut of administrative and facility management functions. Also responsible for the evaluation of training programs for staff and implemented new training solutions that meet the needs of the business and the people, budgets, compensation & benefits management, statutory requirements including liaison with Govt. Bodies , all legal issues & licensing, security management
• Restructured HR & Administration department.
• Scheduled Personnel Master Data for the employees.
• Implemented Induction Training, OJT, Competency Matrix, Interview Appraisal system.
• Scheduled Training Calendar
• Implemented Performance Appraisal System.
• Designed HR and Safety Manual.
• Designed and Implemented SOPs for HR, Administration, Security, Safety, Estate Management, Pest Control Etc.
• Responsible for the approval of HR SOPs by the UK, USA and Canadian Food and Drugs Administration.
• Obtained drug license for 15 formulations from FDA authority.
• Maintained House Keeping in conformity with UK, USA FDAs.
• Implemented leave and fuel reimbursement Policy
1998 - 2003Responsible for recruitment, the entire gamut of Personnel & Admin functions and Industrial relations, grievance handling, employee meetings, employee communication, security, safety, welfare measures, compensation & benefits management, statutory requirements including liaison with Govt. Bodies
• Designed and implemented Standing orders.
• Designed and implemented the company's HRIS.
• Negotiated with the Union and signed the First wage settlement under 18(1).
• Implemented production linked incentive system.
• Designed and implemented Safety Manual.
• Implemented Performance Appraisal System.
• Introduced In - House magazine and served as its Editor.
1992 - 1998Responsible for recruitment, the entire cycle of Personnel & Admin functions and Industrial relations, grievance handling, security, safety, welfare measures, compensation & benefits management
• Achieved closure in signing the first ever 18(1) settlement..
• Reduced absenteeism rate from 18% to 6.25 through counseling on absenteeism, alcoholism and Medical awareness and by way of disciplinary measures.
• Designed and implemented standing orders.
• Implemented PF and its statutory compliances.
• managed the grievance procedure & norms to be followed for maintaining discipline, absenteeism control & high morale among workers.
1985 - 1992Civil, Criminal, Labor and Quasi judicial cases.