Ibrahim Burhani
Team Lead & Inside Sales Manager, TAKE Enterprise Services Inc
Sales leader experienced in building high performance teams. Extensive experience in leading enterprise software sales with leadership, technology, sales methods, sales management systems and organizational change.
Performance issues almost always come from a failure in the basics. Clear expectations, clear communication, inspection and accountability are key.
Building a high performance team requires engagement and commitment that can only come through trust and ownership of the plan. That’s created by collaboration, clear statement of goals, and a passion to measure, coach and performance manage. We do this by executing a specific management system.
My expertise lies in building and developing inside sales teams. I thoroughly enjoy the atmosphere and culture of start ups and thrive in being able to assist in building the company from the perspective of creating and driving a measurably successful inside sales team.
SUMMARY: Clarity, visibility and ownership... within a group of gifted team players is the foundation of a high performance team -- who can produce predictable, repeatable, sustainable results. This is all created by a specific management system, guided by real leadership.
Specialties:
Sales management system, Sales training, Leadership training, Inside Sales, Enterprise sales, Sales technology such as CRM and ERP systems, metrics management, process improvement, Organizational development, Culture development, recruiting, mentoring, direct sales, partner programs,lead development, lead management...etc...
500 contacts• Built, trained & managed an inside sales & lead-generation team supporting field sales and corporate marketing initiatives promoting web-based (SaaS) benefits administration management & e-procurement solution to Global & the Fortune 1000.
• Developed prospect-messaging program including scripts, email, direct mail, literature, invitations & internal reference materials.
• Developed & organized Salesforce.com prospecting & sales process, procedures, and management reporting system.
• Sales, planning, forecasting and sales channel management across all regions. Continually evaluate and improve internal business processes and make changes where appropriate. Manage and coordinate marketing, sales and proposal efforts with representatives and consultants in assigned region.
• Will work closely with all product-line marketing managers to support all products.Provide all necessary marketing information and direction to assure winning proposals. Coordinate and cooperate with all functional areas to assure timely and accurate response to customer requirements.
• Manage representatives and consultants. Interview and select new potential representatives and consultants who can provide local coverage.
2007 - 2009• Supervised and reviewed the inside sales team in pursuit of prescribed team goals
• Developed a lead tracking program to asses team performance and effectiveness of marketing programs
• Recruited, hired and trained an inside sales team
• Outlined the inside sales team workflow for the Anovatek implementation
• Organized and led weekly sales team meetings
• Researched new and innovative lead sources
• Developed and implemented a basic sales database for the inside sales team
• Generated and managed sales leads for a given sales team
2006 - 2007• Consistently met or exceeded sales quotas and objectives
• Maintained reseller relationships for a given sales territory
• Provided pre-sales support to prospective end users
• Generated and managed sales leads for a given sales team
2005 - 2006• Interface with all servicing departments, from organizations to post closing to identify both internal and external customer needs and deliver optimum servicing solutions.
• Create custom reporting, internal processes, guidelines and tools to meet investor guidelines and improve company ratings.
• Responsible for the successful implementation and continued improvement of the skip trace, customers care support, and quality assurance departments.
