Dave Jha

CAREER OBJECTIVE:
Customer and quality focused leader who provides the strategic vision and inspiration that
drives efficiencies and effectiveness in order to improve over all business results.

PERSONAL STRENGTHS/SKILLS:
Analytical Skills, Quick learner, Excellent Leadership Skills, Team Player, Ownership,
Customer Centric, Timely achievement of targets, Adaptable to diverse work environments

WORK EXPERIENCE:
Core Competencies
Sales and Marketing
 Executing marketing strategies to build consumer preference and drive volumes.
 Evaluating marketing budgets periodically including manpower planning initiatives
and ensuring adherence to planned expenses.
 Managing operations encompassing brand and channel management.
 Providing direction to execute promotions/launches in sync with regional
characteristics.
 Managing Hiring & Training activities for the Process.
Key Account Management
 Developing relationships with key decision makers in target organizations for
business development.
 Identifying prospective clients from various sectors generate business from the
existing and thereby achieve business targets.
 Evolving market segmentation & penetration strategies to achieve targets.
Customer Relationship Management
 Managing customer centric operations & ensuring customer satisfaction by achieving
delivery & service quality norms.
 Attending to clients concerns & complaints and undertaking steps for effectively
resolving them.
 Interacting with the customers to gather their feedback regarding the products.
 Maintaining cordial relations with customers to sustain the profitability of the
business.