Abdul Mannan

Consulting & Services in Information Technology, Banking, Financial Services & Insurance domain and development projects.
• Advice on Loans, SME, Microfinance, Insurance, Mutual Funds, Bonds, Equity investments
• e-Filing of Income Tax Returns and ICT support service
• ICT marketing and HR support service
• Preparing Project Proposals for NGOs for Grant, TA or Loan
• Business Facilitation, EOI & RFP submission support, Tie-up arrangement
• Registered as Individual Consultant with Asian Development Bank, African Development Bank, European Bank for Reconstruction and Development (EBRD), NABARD (National Bank for Agriculture and Rural Development) Consultancy Services, Turnaround Management Advisor with EBRD
• Registered as Consultant with World Bank, UNESCO, Microfinance Gateway, Australian Development Gateway, National Database of Consultants for SMEs (supported by United Nations Conference on Trade and Development, Ministry of Commerce & Industry-Government of India, UK Department for International Development (DFID) and Federation of Indian Micro, Small & Medium Enterprises)
• Registered as Independent Expert with European Commission, UNDP, UN Volunteers, MSME Mentor (a joint initiative of Small Industries Development Bank of India and National Stock Exchange of India)

Deputy General Manager-Systems Audit at Equitorial Trust Bank, Nigeria.
• Led a team of five IT auditors – Supervised execution of Systems Audit
• Identified activities significant to audit coverage, assessed the degree of inherent risk
• Evaluated IT governance practices, e.g., authorizations, IT policies & procedures, segregation of duties, system access rights etc.
• Supervised review of Server platforms at Datacenter, e.g. Problem Management, Configuration Management, Security Management, Performance Management and Capacity utilization
• Supervised IT Security Assessment reviews, e.g. Virus Control, Logical/Perimeter Security, Firewall, Network Infrastructure, etc.
• Supervised performance review of Service Level Agreements with IT vendors & service providers
• Supervised GL differences investigation – reviewed system related errors and correction
• Participated in post-implementation review of e-Banking, ATM on Temenos Globus/T24
• Reviewed IT projects to ensure standards are maintained in planning & execution
• Verified resolution of outstanding Systems Audit issues – Liaised with External Auditors

Consulting & Services in Information Technology, Banking, Financial Services and Insurance domain.

IT & Banking Systems Trainings/Workshops:
(at IT Services Department of State Bank Head Office, State Bank Learning Centers, State Bank Institute of Information and Communication Management)
• Bankmaster Users Programme for Officers (Feb-2003)
• RDBMS Oracle Training for Officers (Apr-2003)
• Universal Computerization Project for Project Officers (Jun-2003)
• Management Information Systems - Weekly Statement of Affairs (Aug-2003)
• ATM Workshop – On the Job Training (Aug-2003)
• Bankmaster User Programme for Project Officers on Annual Closing (Mar-2004)
• Core Banking Solution for Project Officers (Aug-2005)
• Video Conference on Core Banking Solution (for Government Business) (Oct-2005)
• Core Banking Solution for Project Officers (Nov-2005)
• Credit Information System and Annual Closing for Project Officers-CBS (Feb-2006)
• Programme for Dy. Managers/Accountants/Asst. Managers at Computerized Branches (Nov-2003)
• Programme on Preventive Vigilance for Officers (Feb-2004)
• Program on CISA (Certified Information Systems Auditor) exam (May-2006)

Implement & support Core Banking Solution Project at State Bank of India branches in Mizoram State. Functioned as Project Coordinator & Domain Expert. Team size: 4.
• Gathered business requirements & feasibility data
• Installed/configured Data Transcription & Signature-Image uploading software – trained staff
• Supervised Hardware & Operating System installation, configuration and networking
• Installed and configured Application software
• Migrated 5 Bankmaster branches to Core Banking system
• Provided handholding training to staff/officers on B@NCS-24 and FinanceOne software
• Extended helpdesk support to 5 Core Banking and 20 Bankmaster branches
• Solved Intranet, Internet Banking and ATM related problems
• Trained staff on MIS, OLTAS, RTGS, Elrecon, ICCOMS software - troubleshooting
• Coordinated & managed ICT vendors and service providers
• Evaluated & recommended cost-effective technology solutions
• Processed MIS data for branches – assisted in Annual Closing exercise
• Deployed to branch locations in acting Branch Manager capacity

Achievements in Troubleshooting:
• Solved INR 96,00,000 ATM Cash difference at State Bank of India, Bawngkawn Branch in 2 days.
• Solved INR 45,00,000 Drafts A/c difference in 10 days and INR 22,00,000 Cash difference at State Bank of India, Dawrpui Branch in 5 days.
• Solved INR 12,00,00,000 Cash/ATM, Drafts A/c, and Technical Suspense A/c differences at SBI, Aizawl Branch in 1 month. (all these saved the Bank from provisioning, loss or penalty)

Systems Administrator at State Bank of India, Dimapur Bazar Branch in Nagaland State.
• Systems/Network Administration - system/tape backups
• Monitored network performance, documented & tracked problems for timely resolution
• Installed & configured new software/patches, system upgrades, resolved software problems
• Creating users & their rights, sharing & managing network resources
• Disaster Recovery, Business Continuity – complied with Security Policy
• Managed & administered Warranties, Licenses and Service Contracts
• Processed MIS, Performance Report, Weekly Statement of Affairs, Elrecon data
• Worked as Case Manager, Cash Officer, Superintendent of Bankers Clearing House, Accountant
• Arranged air-dropping of remittance to remote branches of SBI in Nagaland
• Assisted in Annual Closing exercise

Implement & support Universal Computerization Project (Bankmaster system) at State Bank of India branches in Nagaland State. Functioned as Project Coordinator & Domain Expert. Team size: 4.
• Gathered business requirements & feasibility data
• Installed & configured Data Transcription Software at 17 branches – trained staff
• Supervised Hardware & Operating System installation, configuration and networking
• Installed & configured Novell NetWare and Bankmaster software
• Migrated 5 manual branches to Bankmaster system
• Provided handholding training to staff/officers on Bankmaster and Signature uploading
• Extended helpdesk support to 44 Bankmaster branches – Installed new software/patches
• Trained staff on MIS, ALM and Elrecon software – troubleshooting
• Solved Intranet, ATM related problems